Brilliant Distinctions Reviews

I sent in my proof of receipt and have received my e transfers from botox... but no password to deposit money into my account.
I have talked to customer service twice in which I am told that a password will be coming 5-6 days after the e transfer is sent.
Is it just me or does it seem odd to have password sent after the e transfer is sitting waiting to be deposited.
Personally I think you should send password then e transfer.
Let us go back to gaining points in the clini office.
I don't know if they feel that maybe we won't collect our points money so they make more off us?!?
Not happy

They will find every way possible to not give you your points or pay them out. Twice I've gotten very expensive treatments done being told if I send in the proper info in the right time frame I'll get my points toward further treatments. I've done this twice now following all the instructions perfectly, and have been told both times i did not give proof of purchase. My receipt printed by the clinic which I sent in both times with every bit of information about my purchase including date time location treatment and cost were on there. This company is useless! Any good reviews on here are fake.

Been trying to sign in for hours and their phone messaging system doesn't work. If this is what the sign-in process is like, I shudder to think what the rest might be.

I had 1200 points that ended up expiring in October - do they not understand we are in a pandemic right now and most doctors have just began to see patients for botox and fillers. Therefore everyone is booked? So since I transferred my account to Alle then I got nothing. Can't get anyone on the phone, no email or chat to contact customer service. BD you are awful

They offer no loyalty to their diamond members. They put out two promotions a year for members. $75 juviderm $50 Botox diamond members are allowed one! Botox lasts 2 months! If you go before 3 months, no points! Now they put out $75 off lips! I was apprvd on all 3 offers I have stated and then Ashley at brilliant distinctions blocked me from offerd. They messed with my name and now nothing works. I have the emails to prove from Paul mngr and Ashley employee. Allie is now taking over brilliant distinctions, I hope it's for the better. All advertising is geared to new people downloading apps. Loyalty is diamond members and we get nothing. Last year Botox day, I was first to sign up for BOGO in Botox day their system crashed and I recvd an e-mail so sorry our system crashed. Here's $20. Bogo excuse me is $975! Not even close to ok

What a sham! They take and take and give very little. The "bonus" rewards that you get when you get to the Diamond Tier like a $40 "gift" end up being a digital coupon to use towards a purchase of items over $200. The customer service agents are rude and disrespectful. Let me say that after trying this program I realized their beauty based products make you UGLY! There isn't enough filler or Botox in the world to make this Company ethical. Shame on them all!

I ordered a set of lytera 2.0 ($356 at reg price) from BD and they sent me products that were due to expire within 6 months. I called to complain and was sent 2nd package that came from same lot# with same expiration date within 6 months (I know this because I kept the reciept). I called again and CS convinced me to exchange it again for "3rd time is the charm." Third package came from same lot # same expiration date. I called 4th time to refund and was given a hard time by Inez. She placed me on hold for near 20 minutes and came back stating that they will return this as a one time courtesy. EXCUSE ME! I have been in contact with you after each near expired package withn 30 days as per your return policy. Please read up on your policy since you are paid to represent them. Horrible customer service. Believe me, this will be the last I order from you. Ridiculous!